Help Center

Welcome to Tynavo Help Center

Find answers to common questions, track your order, or get support from our team.

• How long does shipping take?
US orders: 5–10 business days
International: 10–20 business days

• Do you offer tracking?
Yes — tracking details are sent via email once your order ships.

🔗 View full Shipping Policy

• What is your refund policy?
We offer a 30-day money-back guarantee (conditions apply).

• How do I request a return?
Contact us at support@tynavo.com

🔗 View Return & Refund Policy

• Will the knee brace fit me?
Yes — it’s fully stretchable and comes with a size guide.

• Can I wear it all day?
Yes — it’s designed for comfort, breathability, and long-term wear.

🔗 View Size Guide

• What payment methods do you accept?
Visa, Mastercard, PayPal, Shop Pay, Google Pay

• Can I cancel my order?
We may not be able to cancel after processing — email us ASAP.

Need help?
Email: support@tynavo.com
Response time: 24–48 hours